Please, pay attention to the following points before filing a complaint:

– Completion of starred information fields is required.
– If you have already submitted a complaint and your case is being processed, refrain from submitting the same complaint or report.
– After filing a complaint, be sure to write the tracking number.

Submitting a complaint

  • Complaint characteristics

  • Complaint description

  • Tracking Code

  • If necessary, there is a complaint file or image
  • Enter the tracking code if you want to order a statistical analysis or a purchased questionnaire.


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